The New Start Project Ltd
Privacy & website information
This notice covers this public website and initial enquiries made to The New Start Project Ltd. Contracted services involving resident, staff or volunteer information require their own agreed data-handling arrangements.
Who is responsible?
The New Start Project Ltd, company number 16195860, is responsible for personal information it uses to handle enquiries. Registered office: 21 Brimhay Gardens, Dartington, Totnes, Devon TQ9 6SG. For privacy questions, email contact@thenewstartprojectltd.co.uk or call 01803 446114.
Information you provide
If you contact us, we may receive your name, contact details, organisation and the information you choose to provide about your requirements. We use this to respond, discuss services, prepare quotations and keep an appropriate record of the enquiry.
Please do not include resident case records, health information or other sensitive personal information in an initial enquiry. Ask us about a suitable process before sharing it.
Why we use it
We use business enquiry information for our legitimate interests in responding to enquiries and administering our services, or to take steps you request before entering a contract where applicable. We may also need to keep records to meet legal obligations.
Who may receive it?
Our website host, email and communications providers may process information needed to deliver their services. Professional advisers or service suppliers may receive relevant information where necessary to deal with an enquiry or service request. We do not sell enquiry information.
Website technology
This website has no analytics, advertising trackers, embedded third-party media or online enquiry form. It does not use client-side storage or set non-essential cookies. The hosting provider may process technical information, such as IP addresses and request logs, to deliver and secure the website. Email and telephone links open your own communications application.
How long is information kept?
Enquiry information is kept only for as long as reasonably needed to respond, manage the enquiry and retain necessary business or legal records. Retention depends on whether an enquiry leads to a service agreement and any record-keeping duties that apply.
Your rights
Depending on the circumstances, you can ask to access, correct or erase your personal information, restrict its use, object to processing or request portability. Contact us using the email above. You can also raise a concern with the Information Commissioner’s Office.
Changes to this notice
This notice describes this version of the website. It should be reviewed when site features or information-handling practices change.