Property sourcing, compliance, staffing, maintenance, and financial administration for supported housing providers across Devon and the South West.
The New Start Project Ltd provides full-spectrum property and operational management to supported housing providers. From sourcing suitable properties and securing HMO licences to recruiting qualified staff and managing day-to-day maintenance — we take responsibility for the infrastructure your service depends on.
We identify, assess, and secure properties suited to supported housing — evaluating room sizes, HMO suitability, location, and value before you commit.
Mandatory and additional HMO licensing applications, fire safety, room size compliance, planning conditions, and ongoing regulatory management.
Sourcing, vetting, and placing experienced support workers, keyworkers, and house managers — DBS cleared and ready to deliver from day one.
Reactive and planned maintenance, contractor management, void turnarounds, and property inspections — keeping homes safe, warm, and well-maintained.
Invoicing, rent collection, service charge accounting, and financial reporting — transparent, auditable, and structured for regulatory confidence.
Arranging structured activities, community engagement, and life-skills programming that complement your support delivery and strengthen resident outcomes.
We start with your service model. What client groups? What property type? What geography? We map your operational requirements before sourcing anything.
We source the property, manage the acquisition or lease, secure HMO licensing, commission the fit-out, and bring the property to full regulatory compliance.
We recruit your staff team, coordinate the property launch, and provide ongoing maintenance, financial administration, and operational management from day one.
CICs delivering supported accommodation under Regulation 12 who need property management, compliance, and staffing handled by a specialist partner.
Charitable organisations expanding into supported housing who want to focus on their mission while the operational infrastructure is managed externally.
Local authority commissioners and NHS trusts looking for a reliable operational partner to support the delivery of commissioned housing pathways.
Organisations entering the supported housing sector for the first time who need end-to-end operational guidance, from property identification through to first move-in.
We work exclusively in supported housing. Every property we source, every licence we secure, every staff member we place is assessed against the specific requirements of exempt supported accommodation.
HMO licensing, fire safety, room size regulations, Regulation 12 compliance — we manage the detail so your organisation meets every standard without the operational burden.
Clear service agreements, market-rate invoicing, and full financial transparency. You always know what you're paying for and why.
We exist to make supported housing work — well-maintained properties, qualified staff, and compliant operations. When your service succeeds, our work has done its job.
Whether you're launching your first supported housing service or expanding an existing portfolio, we'd welcome a conversation about how we can help.
paul@thenewstartproject.co.ukOr call us on 01803 446133